Close CRM Pricing: $9 to $139, and the Tier Five People Can Buy

What Close costs

Close costs $9, $35, $99 or $139 per user per month billed annually, and $19, $49, $109 or $149 billed monthly. Solo is capped at one user and 10,000 leads; the three tiers above it are sold per user with no published seat minimum. There is no free plan, and the page offers a 30-day money-back guarantee.

Four tiers, and a discount that is not what the banner says

Solo is the core CRM for a single operator: 500 AI credits a month, 10,000 leads, no workflows. Essentials unlocks unlimited contacts and leads, team collaboration, built-in forms, email, calling and SMS, and a centralised inbox — still without workflows. Growth is where workflows, the power dialer, custom activities and bulk email arrive. Scale adds role-based access, lead visibility rules, a predictive dialer, unlimited call-recording retention and live call coaching.

Above the tiers, Close advertises "SAVE UP TO 50%". Its own numbers say that applies to exactly one tier. Solo falls 53% from $19 to $9. Essentials falls 29% from $49 to $35. Growth falls 9% from $109 to $99, and Scale 7% from $149 to $139. "Up to" is doing all the work: on the tiers a growing team actually buys, annual billing saves under a tenth.

The tier a team of five can actually buy

Solo is the number that gets quoted, and it is the number a team cannot use. Close's own card says "Limited to 1 user", so the cheapest Close tier for five people is Essentials at $35 a user a month — $175 a month, or $2,100 a year.

That is the highest entry-tier bill for five seats among the seven CRMs on the full CRM price list compared seat by seat, where the same five people cost $45 on Freshsales Growth, $60 on monday CRM Basic and $70 on Pipedrive Lite. Close is not competing on entry price; it is competing on what Essentials contains, which is a calling and messaging stack other CRMs sell as add-ons.

Workflows are the line that matters

The most consequential fact on this price list is not a price. Workflows are excluded from both Solo and Essentials, and only appear on Growth at $99 a user a month.

For a team that wants automated follow-up — the reason most teams buy a sales CRM at all — the real Close entry point is therefore $99 a seat, not $9 and not $35. Five seats of Growth is $495 a month or $5,940 a year, which puts Close beside HubSpot Sales Hub Professional at $5,400 plus its required $1,500 onboarding fee, and well above Pipedrive Premium at $2,940.

AI credits, the second meter

Every tier bundles AI credits per user per month: 500 on Solo, 1,000 on Essentials, 1,500 on Growth and 2,000 on Scale. Close's AI agent runs on them.

What the pricing page does not publish is the price of a credit beyond the bundle, or what happens when a user exhausts theirs. That is a question to ask before the calling features get heavy use, because a per-user credit allowance is a cap on usage as much as it is an inclusion.

What is not published

No onboarding or implementation fee appears on the pricing page, and no seat minimum for Essentials and above. Close does list a custom pricing route — "Growing fast or have more complex sales needs?" — with no figure attached, which is the usual shape of an enterprise conversation.

The 30-day money-back guarantee is unusual enough to note: Close promises a full refund, no questions asked, within 30 days. Against an annual commitment that is a genuinely cheap way to test the assumption that your team will use the dialer.

Where Close sits

Close's ladder is the second widest here after Salesforce: $9 to $139, a factor of fifteen. Its cheapest tier is joint-cheapest in the whole comparison alongside Freshsales Growth, and its dearest is above everything except Salesforce Core and up.

Read as a seat price, that looks scattered. Read as a product, it is consistent: Close prices calling, SMS and dialling into the subscription rather than selling them separately, so it is dear against CRMs you would pair with a separate phone system and competitive against the combined bill.

Five seats, priced out over a year

Twelve months of five seats on annual billing: Essentials is $2,100, Growth $5,940 and Scale $8,340. Paying monthly, the same five seats are $2,940, $6,540 and $8,940. Solo is not on that list because it cannot hold five people.

Read against the CRM price list compared seat by seat, Close Growth's $5,940 sits between HubSpot Sales Hub Professional at $6,900 in year one and Salesforce Pro Suite at $6,000. That is expensive company for a CRM whose cheapest tier is $9, and it is the clearest argument that a headline seat price and a buying decision are different conversations.

What you are actually buying at $99

The case for Close Growth is that the telephony is not an add-on. A power dialer, calling, SMS, bulk email and workflows are all inside the subscription, where several rivals sell dialling separately or not at all.

So the honest comparison is not $99 against $49 for Pipedrive Premium. It is $99 against $49 plus whatever your team would otherwise pay for a dialler and a messaging stack — a number only you can fill in, and one that decides the answer. If nobody on the team makes outbound calls, Close is dear. If everyone does, it may well be the cheaper line.

What is not on the price list

Two things a Close buyer usually wants to know are absent from the page. The first is what telephony minutes cost: calling, SMS and dialling are inside the subscription, but usage rates are not published alongside the tiers. The second is what an AI credit costs once the bundled allowance runs out.

Neither absence is unusual — most CRMs meter something they do not price in public — but both matter more here than elsewhere, because calling volume is the whole reason to pick Close over a cheaper pipeline tool. Get both answers in writing before committing to a year.

Reading the page yourself

Close's pricing page carries both a Monthly/Annually toggle and promotional strike-throughs, which makes it easy to read one as the other. Set the toggle deliberately and check the figure against the tier name before copying. All figures here were read on 24 September 2026.

Next, the price list on a different meter entirely: what HubSpot Marketing Hub charges per contact.