Salesforce Pricing: Six Tiers, Agentforce Credits and a 30% Support Line
What Salesforce costs
Salesforce Sales Cloud costs $25 per user per month on Starter Suite, $100 on Pro Suite, $195 on Core, $395 on Advanced and $550 on Max. Starter Suite is billed monthly or annually at the same price; every tier above it is published on annual billing only. A Free Suite is listed at $0. No seat minimum or maximum appears on the pricing page.
Salesforce runs no affiliate or publisher programme of any kind — only AppExchange, consulting and reseller partnerships — so nothing on this page earns Seatcount anything, and there is no button to press. That is the honest position for the CRM with the largest market presence in this comparison, and it is stated on the disclosure page too.
Six tiers, and a very steep ladder
Salesforce Sales Cloud — per user, per month
Built from the same prices this page prints in its own words. Upper bar: paid annually. Lower bar: paid month to month. Bars share one scale within this chart.
Free Suite
500K Flex Credits per org per year
$0
Starter Suite
Billed monthly or annually, same price
annual$25monthly$25Pro Suite
Billed annually
annual$100monthlynot publishedCore
Billed annually
annual$195monthlynot publishedAdvanced
Billed annually
annual$395monthlynot publishedMax
Billed annually, 2.75M Flex Credits per org per year
annual$550monthlynot published
billed annually billed monthly
The spread here is the story. Salesforce's cheapest paid tier is $25 a user a month and its dearest is $550, a factor of twenty-two. For comparison, the widest ladder anywhere else in this set is Close at $9 to $139, and Zoho CRM's entire range fits between $14 and $52.
Free Suite is listed with 500K Flex Credits per org per year. Starter Suite and Pro Suite carry 1M, and Max carries 2.75M. Those credits are not a feature list — they are a second meter, and the next section is about what they cost when you run out.
Agentforce and Flex Credits: the second meter
Salesforce's Agentforce pricing page publishes four figures worth writing down. Agentforce conversations are $2 each. Flex Credits are $500 per 100,000. An Agentforce user licence is $5 per user per month and requires Flex Credits. The Agentforce for Sales add-on is listed from $125 per user per month, and Agentforce 1 Editions start from $550 per user per month with 2.5M Flex Credits per org per year included.
Salesforce also lists three ways of paying for credits — pre-purchase up front, pre-commit billed monthly in arrears, and pay-as-you-go billed monthly in arrears with no upfront commitment. A quote that assumes one of those is not comparable with a quote that assumes another.
The add-ons that sit on top of a seat
The Sales Cloud pricing page lists several add-ons "from" a per-user price: Sales Programs from $100 per user per month, Revenue Intelligence from $220, Revenue Cloud from $200, and Partner Relationship Management from $10 per login per month. Each is priced per user, so each multiplies by headcount exactly as the licence does.
Support is priced as a percentage rather than a fee: the Premier Success Plan is listed at 30% of net licence fees. On a ten-seat Core account at $195 a user that is $23,400 of licences a year and $7,020 of Premier on top — arithmetic anyone can do, but only if they know the 30% is there.
What Salesforce does not publish
No onboarding or implementation fee appears anywhere on the Sales Cloud pricing page, and no minimum or maximum user count. That is not evidence that an implementation is free; Salesforce projects are routinely delivered by consulting partners whose fees never appear on salesforce.com. It means only that there is no published number, and this page will not invent one.
Nor is there a monthly price for anything above Starter Suite. If you need month-to-month billing above $25 a user, that is a question for a sales conversation, not a price list.
Where the ladder actually bites
The step most teams feel is Pro Suite to Core: $100 to $195 a user a month, billed annually. At five seats that is $6,000 a year against $11,700. Put beside the full CRM price list read seat by seat, Salesforce Core at $195 is more than double HubSpot Sales Hub Professional at $90 and nearly three times Pipedrive Ultimate at $69.
None of which makes it the wrong choice — it makes it a choice that has to be justified on capability, because it cannot be justified on price. The useful question is not whether Salesforce is expensive but which tier your requirements actually land on, because the difference between two adjacent tiers here is larger than most rivals' entire price lists.
Five seats, priced out over a year
Five seats for twelve months: Starter Suite is $1,500 a year, Pro Suite $6,000, Core $11,700, Advanced $23,700 and Max $33,000. Add the Premier Success Plan at 30% of net licence fees and Core becomes $15,210, Advanced $30,810 and Max $42,900.
Those are licence figures only. They exclude Agentforce credits, the per-user add-ons listed earlier, and any implementation work — which, for the tiers above Pro Suite, is rarely nothing.
What the Free Suite is, and is not
Salesforce lists a Free Suite at $0 with 500K Flex Credits per org per year. It exists, it is on the pricing page, and it is a genuine entry point rather than a trial.
It is also not the product most people mean by "Salesforce". The capability gap between Free Suite and Core — the tier that carries the customisation, the automation and the reporting depth Salesforce is bought for — is the widest free-to-paid gap in this comparison. Treat it as a way to see the platform, not as a way to run on it.
Reading a Salesforce quote against this page
Three things make a Salesforce quote hard to compare with the list prices above, and all three are visible on Salesforce's own pages once you know to look for them.
The first is which meter each line sits on. A licence is per user per month; Agentforce conversations are $2 each; Flex Credits are $500 per 100,000; Partner Relationship Management is $10 per login per month. A quote that mixes them reads as one number and behaves as four.
The second is the payment model for credits. Pre-purchase, pre-commit and pay-as-you-go are all offered, and only the first is a fixed cost.
The third is Premier at 30% of net licence fees, which moves with the licence total rather than sitting still. Every time the seat count rises, that line rises with it — a detail that matters more than any single tier price on a growing team.
Reading the page yourself
Salesforce's pricing pages are heavily edge-cached and will refuse some automated requests outright; the figures above were read from the live Sales Cloud and Agentforce pricing pages on 24 September 2026. Prices are quoted in USD per user per month with the billing term printed beside each tier — check that term before you compare anything, because five of the six are annual-only.
Next, the price list with a published seat minimum and a discount claim that contradicts itself: monday CRM pricing.